As the AFIS Operations Supervisor with over 19 years of experience in multi-biometric identification systems, I lead a reliable and highly skilled team responsible for the operation of the Ten-Print biometric fingerprint system. My primary focus is ensuring accuracy, regulatory compliance, and the timely delivery of services to law enforcement agencies throughout the fingerprint processing lifecycle.
Key responsibilities and qualifications include overseeing shift scheduling, staffing levels, and performance evaluations; monitoring AFIS system performance and troubleshooting issues to ensure seamless integration with local, state, and federal databases; providing second-level support and coordination for AFIS functions, including fingerprint processing and system diagnostics; supervising routine hardware and software maintenance and minor repairs; and serving as a liaison between internal units and external partner agencies.